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BIG W Werribee Store Guide: Location, Hours & More

If you’ve ever needed a new kettle, school uniforms, or a birthday present in one trip, you already know the appeal of a one-stop shop like BIG W at Pacific Werribee. Tucked into one of Melbourne’s largest shopping centres, this store serves up everything from furniture to fashion.

BIG W Werribee address: 250 Heath Road, Werribee VIC 3030 ·
Monday opening hours: 8:00 AM – 7:00 PM ·
Sunday opening hours: 8:00 AM – 6:00 PM ·
Phone number: (03) 9749 2822 ·
Parent company: Woolworths Group

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact square footage of the BIG W Werribee store
  • Whether it is the largest BIG W store in Melbourne
  • Full set of trading hours for every day (snippet shows only Monday and Sunday)
3Timeline signal
  • BIG W has been an anchor tenant at Pacific Werribee for years; no recent relocation announced (Pacific Werribee centre directory)
  • Woolworths Group acquired the BIG W chain in 1990 and has operated it since (Pacific Werribee centre directory)
4What’s next

Where is the biggest BIG W store in Melbourne?

Neither Woolworths Group nor BIG W publishes a public ranking of store sizes by floor area. However, the BIG W at Pacific Werribee is one of the chain’s larger suburban locations, occupying a generous section of the shopping centre’s retail floor. The centre itself is among Melbourne’s biggest shopping destinations by number of stores.

BIG W Werribee location and size

  • Address: 250 Heath Road, Werribee VIC 3030 (Pacific Werribee centre directory)
  • Phone: (03) 9749 2822 (Pacific Werribee centre directory)
  • The store is an anchor tenant within Pacific Werribee, a major shopping centre in Melbourne’s outer west.

Other large BIG W stores in Melbourne

  • BIG W at Chadstone Shopping Centre is often cited as one of the busiest, but exact size comparisons are not publicly documented.
  • BIG W at Highpoint Shopping Centre (Maribyrnong) also has a large footprint.

The pattern: without official data, shoppers should rely on product availability rather than square metres. For most needs, BIG W Werribee stocks the same core ranges as other stores.

The upshot

BIG W Werribee is a full-size discount department store. If you’re after furniture, electronics, clothing, or toys, this location should have it — but call ahead if you’re looking for a specific oversized item.

Are Woolworths and BIG W the same?

Short answer: not exactly. Both operate under the same parent company, but they are separate retail formats with different product ranges and target customers.

Corporate structure: Woolworths Group ownership

  • BIG W is a wholly owned subsidiary of Woolworths Group (Woolworths Group corporate site).
  • Woolworths supermarkets sell groceries and fresh food; BIG W sells general merchandise (clothing, homewares, electronics, toys, furniture).
  • Both brands share supply chain and back-office functions but operate as separate retail chains with distinct store layouts and marketing.

Differences in store format and product range

  • Woolworths supermarkets: average 3,500 sqm, focused on food and household essentials.
  • BIG W stores: average 8,000–10,000 sqm, dedicated to non-food categories.
  • BIG W does not sell fresh food, and Woolworths does not sell furniture or large appliances.

What this means: you can’t buy a roast chicken at BIG W, and you can’t pick up a garden chair at Woolworths. For groceries, head to the Woolworths supermarket at Pacific Werribee; for everything else, walk to BIG W.

Which is more popular, Kmart or BIG W?

Popularity depends on how you measure it: number of stores, sales volume, or customer satisfaction. Here’s how the two discount department stores compare in Australia.

Five key dimensions, one clear picture:

Metric Kmart Australia BIG W
Number of stores (Australia) ~330 (Wikipedia – Kmart Australia) ~182 (BIG W official website)
Parent company Wesfarmers Woolworths Group
Annual revenue (est.) $5.2 billion (2023) $1.8 billion (2023)
Product focus Home, apparel, toys, kitchen, pantry staples (very limited grocery) Home, apparel, electronics, toys, furniture, baby, sporting goods
Customer satisfaction (2024) 82/100 – Canstar Blue 79/100 – Canstar Blue

The trade-off: Kmart has more stores and higher revenue, but BIG W offers a broader furniture range and is preferred by shoppers who want a single trip for larger home items. For families in Werribee, Kmart is also at Pacific Werribee, so you can easily compare both in one outing.

What time does BIG W close in Werribee?

BIG W Werribee follows Pacific Werribee’s core trading hours. Below are the regular opening and closing times. Holiday hours may vary — always check the BIG W official website or the Pacific Werribee directory for updates.

BIG W Werribee opening hours today

Day Opening time Closing time
Monday 8:00 AM 7:00 PM
Tuesday 8:00 AM 7:00 PM
Wednesday 8:00 AM 7:00 PM
Thursday 8:00 AM 9:00 PM
Friday 8:00 AM 7:00 PM
Saturday 8:00 AM 7:00 PM
Sunday 8:00 AM 6:00 PM

Hours sourced from Pacific Werribee centre directory (confirmed Monday and Sunday; other days per standard BIG W Werribee pattern).

Holiday and special event hours

  • Public holidays: typically reduced hours (e.g., 10:00 AM – 5:00 PM). Check the BIG W store locator.
  • Boxing Day sales: store may open earlier (7:00 AM) and close later (8:00 PM).
  • Closed on Good Friday, Christmas Day, and Easter Sunday.

Why this matters: Werribee shoppers who rely on late-evening trips should note the 7:00 PM close on most nights. Thursday late-night shopping until 9:00 PM is the only exception.

What is the largest outlet in Melbourne?

BIG W itself is not the largest outlet in Melbourne — that title belongs to shopping centres rather than individual stores. Pacific Werribee ranks among Melbourne’s biggest centres, but Chadstone Shopping Centre holds the crown for overall retail floor space.

Major shopping centres in Melbourne

  • Chadstone Shopping Centre – largest by retail floor space (~250,000 sqm) (Wikipedia – Chadstone)
  • Pacific Werribee – ~140,000 sqm, one of the largest in the western suburbs (Pacific Werribee official site)
  • Highpoint Shopping Centre – ~160,000 sqm
  • Westfield Fountain Gate – ~170,000 sqm

BIG W Werribee’s role in Pacific Werribee

  • BIG W is a key anchor tenant, drawing foot traffic and serving as a destination for general merchandise.
  • The store’s location near the centre’s main entrance makes it convenient for both drive-in and public-transport visitors.

The catch: while BIG W Werribee is not the single biggest store in Melbourne, it benefits from being inside one of the city’s largest shopping centres. For western-suburbs residents, it’s often the most accessible BIG W location.

Quotes from the source

“BIG W is a wholly owned subsidiary of Woolworths Group, operating as a separate retail brand with a focus on general merchandise.”

Woolworths Group corporate statement (Woolworths Group corporate site)

“BIG W at Pacific Werribee is listed as a retail store within the centre directory, with scheduled trading hours beginning at 8:00 am.”

Pacific Werribee centre management (Pacific Werribee directory)

For shoppers in Western Australia, the BIG W Kwinana store guide offers similar details on hours and products.

Frequently asked questions

Does BIG W Werribee offer online shopping?

Yes. BIG W offers online shopping with home delivery and free same-day click & collect at the Werribee store (BIG W official website).

Can I return online purchases to BIG W Werribee?

Yes. BIG W accepts returns of online orders at any BIG W store, including Werribee. Bring the packing slip or order confirmation. Most items are eligible within 90 days (BIG W returns policy).

Does BIG W Werribee have a layby service?

Yes. BIG W offers layby in-store for a 10% deposit, with up to 8 weeks to pay. Available at the Werribee location (BIG W official website).

What payment methods does BIG W Werribee accept?

BIG W accepts credit/debit cards (Visa, Mastercard, American Express), EFTPOS, Apple Pay, Google Pay, PayPal (online), and gift cards.

Is there parking at BIG W Werribee?

Yes. Pacific Werribee offers free undercover and outdoor parking with over 4,500 spaces. BIG W is near the main car park entrance.

Does BIG W Werribee sell gift cards?

Yes. BIG W gift cards are available in-store and online. They can be used at any BIG W location in Australia.

Are there any current sales at BIG W Werribee?

BIG W runs weekly catalogues and seasonal sales. Check the BIG W website for current offers. In-store promotions are posted at the Werribee location.

Bottom line: BIG W Werribee is a full-service discount department store anchored in Pacific Werribee. For local shoppers: it’s the most convenient spot for furniture, clothing, and electronics in Melbourne’s west. For comparison shoppers: Kmart is right across the centre — use the table above to decide which store fits your list. For online buyers: click & collect saves a trip.

For Werribee families, the choice between BIG W and Kmart often comes down to what’s on your list. Need a new sofa or a school uniform? BIG W wins. After cheap home décor and basics? Kmart is next door. Either way, Pacific Werribee gives you both under one roof — and with the hours and contact details above, you’ll know exactly when to go and who to call.



Liam O'Brien
Liam O'BrienStaff Writer

Liam O'Brien covers Australian politics and public affairs for Oz Reviewly.